President's column
NEXT WEEK's National Local Roads and Transport Congress promises to be a rewarding and insightful event and not just because our keynote speakers have ideas and expertise to burn.
More
Ministerial decisions under a legal cloud
DECISIONS made by Barnaby Joyce and Fiona Nash while they were the Federal Ministers for Agriculture and Regional Development respectively may yet be challenged in court.
Council trucks stuck on Thornton's narrow streets
THE STREETS of a new Penrith housing estate are so narrow that council trucks have trouble getting in to collect residents' household rubbish.
Latest News
Accurate data equals better infrastructure decision-making
PETER DAMEN, a keynote speaker at ALGA's National Local Roads and Transport Congress, discusses research, innovation and new technologies with Kym Foster.
Loopholes found in heavy vehicle driver-licencing
HEAVY VEHICLE driver-training and licencing, particularly for foreign nationals in Australia on visas, needs to be more closely regulated, a new road safety report says.
Female representation on WA councils up 25pc
NEARLY 450 female candidates were elected to council in last month's WA Local Government elections, an increase of more than 25 per cent since 2013.
Remote Indigenous housing scheme 'badly designed'
THE NATIONAL Indigenous remote housing scheme is poorly governed and hampered by constantly changing policies, says the Department of the Prime Minister and Cabinet.
Value capture 'needed to fund infrastructure'
PLANNING advocate Tim Williams has called for a proper value capture mechanism to help finance much-needed infrastructure in Sydney.
News in brief
THE AUSTRALIAN National Audit Office has given the controversial Community Development Program a tick, saying the transition from the old Remote Jobs and Communities Program was largely effective.
Accurate data equals better infrastructure decision-making
PETER DAMEN, a keynote speaker at ALGA's National Local Roads and Transport Congress, discusses research, innovation and new technologies with Kym Foster.
Loopholes found in heavy vehicle driver-licencing
HEAVY VEHICLE driver-training and licencing, particularly for foreign nationals in Australia on visas, needs to be more closely regulated, a new road safety report says.
Female representation on WA councils up 25pc
NEARLY 450 female candidates were elected to council in last month's WA Local Government elections, an increase of more than 25 per cent since 2013.
Remote Indigenous housing scheme 'badly designed'
THE NATIONAL Indigenous remote housing scheme is poorly governed and hampered by constantly changing policies, says the Department of the Prime Minister and Cabinet.
Value capture 'needed to fund infrastructure'
PLANNING advocate Tim Williams has called for a proper value capture mechanism to help finance much-needed infrastructure in Sydney.
News in brief
THE AUSTRALIAN National Audit Office has given the controversial Community Development Program a tick, saying the transition from the old Remote Jobs and Communities Program was largely effective.
Advertisements
The public sector in Australia is under increasing pressure to deliver more effective, efficient and responsive public services. Government organisations at all levels are prioritising the customer experience. Digital technologies play a key role in the process, as they have the ability to transform the way the public sector operates and delivers customer services.
Attend the Transforming Public Sector Customer Service conference & learn practical strategies to:
- Leverage technologies to attain omni-channel success
- Improve your workplace culture for service delivery excellence
- Lead a smooth change management process
- Transition from customer service to customer experience
Who will attend?
Senior Executives & Directors from Federal, State & Local Government with responsibilities for:
- Customer Service
- Customer Experience
- Client Services
- Service Delivery
- Customer Relations
- Contact Centres
Register now to secure early bird rates!
For more information, visit the website or contact us at registration@criterionconferences.com.