President's column
EVIDENCE-based policy-making is something governments talk about endlessly but without exhibiting much in the way of follow-through. Take disaster mitigation, for example.
More
Telcos 'treating local authorities with disdain'
TELECOMMUNICATIONS companies have been accused of installing equipment too close to roads, of digging up local roads to lay cable and not returning them to their original condition, and of overcharging authorities to relocate pits.
PC calls for renewed focus on water reform
THE 2004 NATIONAL Water Initiative remains unfinished business, the Productivity Commission has said, stating further reform is needed if Australia is to manage its dry and highly variable climate and its high population growth.
Latest News
Local Government push to take over SE Queensland street lights
TOOWOOMBA Mayor Paul Antonio wants all the street lighting across South-East Queensland to be controlled by Local Government, saying this would improve energy efficiency and save ratepayers money.
Tasmanian councils being 'bullied' over TasWater
THE TASMANIAN Ratepayers Association has said the State Government's push to wrest ownership of TasWater from the state's 29 councils amounts to bullying.
Boost for home care services
NEW HOME care services initiatives and improved access to the My Aged Care system have been announced after revelations that nearly 90,000 older Australians have been unable to access the care they need.
A supply chain is only as efficient as its weakest link
NICOLE LOCKWOOD, an Infrastructure Australia board member and a keynote speaker at ALGA's National Local Roads and Transport Congress in November, talks about improving freight productivity.
First and last-mile funding gap needs to be filled
THE AUSTRALIAN Local Government Association believes the Federal Inquiry into Freight and Supply Chain Priorities must commit to gap funding for first and last-mile freight issues on a regional basis.
News in brief
TASMANIAN Local Government councillors will be required to declare all their political donations under changes to the Local Government Act proposed by the State Government.
Local Government push to take over SE Queensland street lights
TOOWOOMBA Mayor Paul Antonio wants all the street lighting across South-East Queensland to be controlled by Local Government, saying this would improve energy efficiency and save ratepayers money.
Tasmanian councils being 'bullied' over TasWater
THE TASMANIAN Ratepayers Association has said the State Government's push to wrest ownership of TasWater from the state's 29 councils amounts to bullying.
Boost for home care services
NEW HOME care services initiatives and improved access to the My Aged Care system have been announced after revelations that nearly 90,000 older Australians have been unable to access the care they need.
A supply chain is only as efficient as its weakest link
NICOLE LOCKWOOD, an Infrastructure Australia board member and a keynote speaker at ALGA's National Local Roads and Transport Congress in November, talks about improving freight productivity.
First and last-mile funding gap needs to be filled
THE AUSTRALIAN Local Government Association believes the Federal Inquiry into Freight and Supply Chain Priorities must commit to gap funding for first and last-mile freight issues on a regional basis.
News in brief
TASMANIAN Local Government councillors will be required to declare all their political donations under changes to the Local Government Act proposed by the State Government.
Advertisements
InQuik Bridging Systems
Bridge Renewal Program round 3 funding announced - InQuik Bridging Systems deliver in 4-5 weeks and typically take 3-4 days to install. At the IPWEA NSW conference we will present a case study on our first InQuik Bridge constructed predominantly by a NSW council works department and project managed by the council. This method enables the use of local cranes, local concrete and local labour to install the bridge, keeping the majority of the funds within the local community.
InQuik supply pre-fabricated components comprising reinforcement steel and formwork, but no concrete. The components are a quarter of the weight of a similar-sized precast concrete panel, and are simply placed on site and filled with concrete. The InQuik system is fully designed and certified by SMEC (Snowy Mountains Engineering Corporation) and fabricated to Australian bridge standards by ARC (Australian Reinforcing Company). http://inquik.com.au Contact: sales@inquik.com.au
Australian Government Customer Service Summit 2017
There is an increasing focus on customer service in the government sector. This summit will bring together heads of customer service and experience, heads of contact centres, and related employees to discuss their approach to customer service. Through case studies attendees will learn best practice approaches to improving public sector customer service. Attendees will also learn cutting-edge customer service methods from the private sector.
Key Benefits of attending:
- Learn methods for measuring and monitoring your organisations customer service.
- Understand how to effectively implement multi-channel customer experience.
- Drive efficiency by understanding your customer.
- Hear how to meet customer expectations with limited resources.
- Embed a whole-of-organisation concern for customer service.
- Learn an understanding of how to meet your customer service obligations.
- Gain private sector insights in customer service.
Learn more: http://www.konnectlearning.com.au/conferences/government-customer-service-summit-2017/
Exclusive for ALGA members: 10% off when you quote the code 'ALGA' at checkout.
The Local Government Asset Management conference held on 6th & 7th December 2017 in Sydney is looking to bring together industry experts to collaborate and share innovation.
Attend the Local Government Asset Management conference to hear insight on key issues including:
- Forecasting expenditure across asset lifecycles
- Service delivery planning and optimisation
- Integration of people, systems and technologies
- Encouraging top and bottom level buy in
- Promoting cultural change to promote asset management
Who will attend?
State and local government representatives with titles of:
- Director of Asset Management
- Director of Infrastructure
- Asset Manager/Coordinator
- Asset Engineer
- Strategic Asset Analyst
- Manager of Asset Maintenance
Register now to secure early bird rates!
For more information, visit the website or contact us at registration@criterionconferences.com.