President's Update
This week the Government has released a discussion paper on value capture for comment. The paper outlines a number of opportunities and challenges that the Government is considering in its contemplation of value capture as a complementary infrastructure funding approach and a land planning tool.
This is an interesting concept and ALGA is keen to work with the Government to fully explore the issue. As we know, all major transport infrastructure projects, particularly major road projects, have a local dimension
More
Government seeking input on value capture
Using 'value capture' to help deliver more infrastructure is the subject of a discussion paper released this week by Minister for Urban Infrastructure, the Hon Paul Fletcher MP, and Assistant Minister for Cities and Digital Transformation, the Hon Angus Taylor MP.
The discussion paper examines the potential to more widely use value capture funding to supplement the billions of dollars each year already spent by all three levels of Australian governments on infrastructure.
Launched: New disability inclusion guide for councils
A new guide for councils - the first in 20 years - has been launched in Brisbane this week to help local councils meet their obligations to support the inclusion of Australians with disability in their communities under the National Disability Strategy.
The Australian Bureau of Statistics estimates that more than 4 million Australians have a disability with around a third of them living with profound or severe disability requiring additional support and assistance.
Latest News
City Deal leaders agree on objectives and timeline
Leaders from three levels of government met in Townsville this week to settle on priority objectives and a delivery timeline for the Townsville City Deal.
Roadmap of reform for automated vehicle regulation
Ministers at the recent Transport and Infrastructure Council meeting agreed to a series of reform initiatives over the next 24 months designed to
Rethinking sewage: turning unused waste into renewable energy
The Australian Renewable Energy Agency (ARENA) is supporting Unitywater to develop a waste-to-energy feasibility study that could revolutionise the way we think about, and use, sewage.
Resource-sharing success stories in Tasmania
What's the best way forward for councils when they are expected to do more with less? Mayor Peter Freshney of Latrobe Council says councils need to be creative about
Know Your Council demonstrates council transparency
The Know Your Council website in Victoria provides a snapshot of the broad range and mix of services delivered by councils for communities, but the Municipal Association of Victoria says
CENTSable survey
With funding provided by the Ian Potter Foundation, Women's Health Goulburn North East launched a national website called 'CENTSable' earlier this year to assist groups and individuals to
City Deal leaders agree on objectives and timeline
Leaders from three levels of government met in Townsville this week to settle on priority objectives and a delivery timeline for the Townsville City Deal.
Roadmap of reform for automated vehicle regulation
Ministers at the recent Transport and Infrastructure Council meeting agreed to a series of reform initiatives over the next 24 months designed to
Rethinking sewage: turning unused waste into renewable energy
The Australian Renewable Energy Agency (ARENA) is supporting Unitywater to develop a waste-to-energy feasibility study that could revolutionise the way we think about, and use, sewage.
Resource-sharing success stories in Tasmania
What's the best way forward for councils when they are expected to do more with less? Mayor Peter Freshney of Latrobe Council says councils need to be creative about
Know Your Council demonstrates council transparency
The Know Your Council website in Victoria provides a snapshot of the broad range and mix of services delivered by councils for communities, but the Municipal Association of Victoria says
CENTSable survey
With funding provided by the Ian Potter Foundation, Women's Health Goulburn North East launched a national website called 'CENTSable' earlier this year to assist groups and individuals to
Advertisements
Contact Centre Week 2017 - the fastest growing contact centre event in the world
As digitalisation is changing customer expectations in every sphere of life, contact centres must ensure that they are prepared to adapt to these evolutions.
With this in mind, the 2nd Annual Contact Centre Week 2017 summit, taking place 23-24 February on the Gold Coast, will address the Contact Centre Industry as whole, to provide you with key insights, strategies and skills needed to completely transform the customer experience from the outside in.
Download the full event guide here
What you can expect by attending Contact Centre Week 2017:
- 45+ Expert speaker panel - From US, UK, Australia and NZ's Largest Contact Centres, including: City of Sydney, Service NSW, Smart Service Queensland & many more
- 100% New Case Studies - To provide you with the latest strategies to effectively use data and analytics to better understand your customer and improve their experience
Want to work at the pointy end of policy?
Make your mark in the public sector with this Graduate Certificate in Policy and Governance.
You don't need a degree to apply for this flexible, online course. All you need is real world experience and a keen interest in getting the skills and confidence to become a key player in policy development. The course was designed with the Queensland Public Service Commission, which means it's career-focused and hands on. And best of all it can be completed in just one year. So why not put yourself in a position of influence?
- Learn from policy and governance experts in the real world
- Learn how to present briefing notes, reports and Cabinet submissions, as well as understand the complex structure of government and its functions
- Course delivered completely online - complete learning items within units as quickly as you like.